An Overview of What Janitorial Services Typically Include?

Jason Hunt
November 3, 2023

Janitorial Services – A Quick Overview

Janitorial services are professional cleaning services contracted to maintain the cleanliness and upkeep of buildings, offices, and other facilities.

These services are performed on a regular schedule, such as daily or weekly, or on an as-needed basis. Janitorial services typically include various tasks, from basic cleaning and trash removal to more specialized services like carpet cleaning and window washing.

But before we get into that, we need to know a few basic differences between commercial and residential janitorial services for further understanding.

two shot men high five at office

Difference Between Commercial and Residential Janitorial Services

Commercial janitorial services are typically provided for larger and more complex spaces, such as office buildings, retail stores, and hospitals.

These spaces often require specialized equipment and cleaning methods to maintain cleanliness and hygiene. Commercial cleaning companies typically work outside of regular business hours, such as overnight or on weekends, to minimize disruption to daily operations.

They may also require more extensive training and experience, as the cleaning tasks can be more complex and require specialized equipment and cleaning chemicals.

On the other hand, residential janitorial services are typically provided for smaller spaces, such as homes, apartments, and condos. These spaces often require more routine cleaning tasks, such as dusting, vacuuming, and mopping.

Residential cleaning services are usually scheduled during the day when the homeowner is present. They may use more common household cleaning supplies and equipment, such as mops, brooms, and household vacuums.

The level of experience and training required for residential cleaning may be less extensive than commercial cleaning, as the cleaning tasks are typically less complex.

General Cleaning:

  • Sweeping, dusting, mopping floors
  • Wiping down surfaces (desks, countertops, windowsills)
  • Emptying trash cans and recycling bins
  • Restocking supplies (toilet paper, hand soap)
a man and women cleaning office

One of the main tasks included in janitorial services is general cleaning. This can include sweeping, dusting, and mopping floors and wiping down surfaces like desks, countertops, and windowsills.

Keeping a facility clean not only helps to maintain a professional appearance but can also improve indoor air quality and reduce the risk of illness or injury.

For example, regularly dusting and wiping down surfaces can help reduce allergens and germs in the air, while sweeping and mopping can remove potentially hazardous debris like broken glass or sharp objects.

Disinfecting Tasks:

  • Disinfecting Surfaces
  • Sanitization Services
  • Ultraviolet Disinfection
closeup of woman cleaning her computer while working in the office

Janitorial sanitizing and disinfecting services are essential for maintaining a clean and healthy environment in various settings, including healthcare facilities, food service establishments, and businesses as well as homes.

The sanitization process involves cleaning surfaces to remove visible dirt and debris and sanitize, while disinfection involves killing or inactivating microorganisms that can cause infections and diseases.

Specialized equipment and techniques such as electrostatic spraying and UV disinfection can provide more thorough and effective cleaning. Regular sanitization and disinfection services can help prevent the spread of infectious diseases and promote a safe and healthy environment.

Specialized Tasks:

  • Carpet cleaning
  • Window washing
  • Power washing (pressure washing)
commercial cleaning crew women working as team in office

Besides general cleaning, janitorial services may also include specialized tasks like carpet cleaning, window washing, and power washing.

Carpet cleaning involves using specialized equipment and cleaning agents to remove dirt, stains, and other debris from carpets. This is an important task, as dirty carpets can harbor allergens and germs and contribute to indoor air pollution.

Window washing combines cleaning solutions and specialized tools to remove dirt, streaks, and fingerprints from windows. This helps to improve the overall appearance of a facility, as well as the natural lighting and visibility.

Power washing, or pressure washing, involves using high-pressure water to remove dirt, grime, and other contaminants from surfaces like sidewalks and building exteriors.

This can help maintain the appearance and condition of a facility and improve safety by removing slippery or uneven surfaces.

Facilities Management:

  • Maintaining HVAC systems
  • Replacing light bulbs
  • Making minor repairs
air conditioner cleaning technician he opened front cover  took out filters washed it he uniform wearing rubber mask

Janitorial services may also include facilities management tasks like maintaining HVAC systems, replacing light bulbs, and making minor repairs. These tasks are important for ensuring a facility’s overall functionality and safety.

For example, maintaining HVAC systems can help to control indoor air quality and temperature, while replacing burnt-out light bulbs can improve visibility and prevent accidents. Making minor repairs, such as fixing a leaky faucet or unclogging a toilet, can also help to prevent larger problems from developing.

Additional Services:

  • Landscaping
  • Snow removal
  • Pest control
removing snow from the sidewalk after snowstorm a road worker with a shovel in his hands and in special clothes cleans the sidewalk and the road from snow snowstorm and hurricane in the city

Some janitorial service companies may also offer additional services like landscaping, snow removal, and pest control. These tasks can help maintain the appearance and functionality of a facility and the health and safety of occupants.

For example, landscaping can help to create a more attractive and welcoming environment, while snow removal can improve accessibility and reduce the risk of slips and falls.

Pest control can help prevent the spread of diseases and other health risks and protect the facility from damage caused by pests.
It is important to note that the specific tasks included in janitorial services can vary depending on the client’s needs and the type of facility being cleaned.

For example, a janitorial service company in a hospital may have different responsibilities than one in a school or office building.

Additionally, some clients may have specific requests or requirements, such as using eco-friendly cleaning products or following certain protocols for handling hazardous materials.

Choosing a Janitorial Service Company:

  • Consider the level of experience and services offered
  • Look for a company with a proven track record of high-quality services
  • Customize services to meet specific facility needs
  • Establish clear communication and set expectations upfront

When choosing a janitorial service company, it is important to consider their level of experience and the services they offer.

Look for a company with a proven track record of delivering high-quality services that is able to customize their offerings to meet the specific needs of your facility. It is also important to establish clear communication and set expectations.

Benefits of Professionals for Janitorial Services

team of cleaning ladies working

There are several reasons why businesses and organizations choose to hire professional janitorial services:

Expertise: Professional janitorial service companies have trained and experienced staff who are knowledgeable in the most effective and efficient cleaning techniques and methods.

Time savings: Hiring a professional janitorial service allows you to focus on running your business or organization rather than spending time on cleaning and maintenance tasks.

Consistency: Professional janitorial services can provide consistent cleaning and maintenance, ensuring that your facility is always well-maintained.

Cost-effectiveness: Hiring a professional janitorial service can be more cost-effective than maintaining an in-house cleaning staff, especially for small businesses or organizations with limited resources.

Health and safety: Professional janitorial services use high-quality cleaning products and equipment to ensure a safe and healthy environment for employees, customers, and other occupants.

Customization: Professional janitorial services can tailor their services to meet your business or organization’s specific needs and preferences.

Sustainability: Many professional janitorial service companies offer eco-friendly cleaning options, which can help to reduce your carbon footprint and support sustainability efforts.


Overall, janitorial services play a vital role in maintaining the cleanliness and functionality of buildings and facilities. From basic cleaning and trash removal to specialized tasks like carpet cleaning and window washing, janitorial services provide a wide range of services to keep facilities looking their best.

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