Terms & Conditions
By placing an order with janitorialleadspro.com, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.
This Terms & Conditions includes:
- “We” and “Us” means janitorialleadspro.com.
- “You” means the person placing an order.
- “The contract is agreed” –
by completing and submitting an electronic order form, you are making an offer to purchase appointment leads which, if accepted from us will result in a binding contract. An acceptance email from our side confirms that the contract is in progress.
By using the website to buy leads online, you confirm that you are at least 18 years old.
janitorialleadspro.com gives you plenty of control when it comes to managing your appointment leads. One additional service we provide is the ability to flag any appointment lead you to receive (within 48 hours of appointment date & time) for review by our quality assurance team. Lead quality is extremely important to us, so if we see that a flagged lead does not meet your stringent quality criteria, we will provide you a replacement of that lead list in less than 48 hours.
There are only two scenarios in which a lead is eligible to be flagged for review:
Invalid Contact Information
If the contact information for a lead that you receive is in some way bogus or invalid, then you can flag the lead for review within 48 hours of appointment date & time. What qualifies as invalid contact information? Here are some examples: Wrong number, wrong person. Once we verify that the lead contact information is, in fact, invalid, a credit will be issued to your account for the cost of the lead and you will receive notification that a credit was issued to your account. If we deem the contact information to be valid, no credit will be given.
Lead Does Not Match Selected Filters
If you receive a lead that does not match the quality parameters such as decision maker doesn’t want to meet, you can flag the lead for review within 24 hours of appointments date with the decision maker. Although this scenario is quite rare, our partners do have the ability to flag these leads for review as well. If we deem the issue to be an error on your part, no credit will be given.
Lead Quality Review and Refund Procedure
Lead refunds are issued at the sole discretion of janitorialleadspro.com and all decisions regarding the issuing of credits are final. Whenever a lead is flagged, our janitorialleadspro.com quality assurance team will verify if either of these scenarios holds true. If we verify that a flagged lead’s contact information is, in fact, invalid or that the lead did not meet your filtering criteria, we will issue a credit to your account for the cost of the lead. You will also receive an email notification that a credit was issued to your account from. If we deem the lead in question to be valid then no credit will be issued, nor will an email notification be sent. This process normally takes 2-7 business days to complete, but can sometimes occur much faster.
We reserve the right to change these Terms & Conditions for buying leads online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying leads online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying leads online, you must not place any further orders. Call us for the prices of our varied packages.
These Terms & Conditions for buying leads online are governed by the law of the United States and the State of New York and, we both agree to use the New York courts should any dispute arise.
Thank you for your business with Janitorial Leads Pro, your ultimate destination for cleaning jobs.