A Deep Dive into the Impact of AI and Robotics on the Future of Janitorial Service

Jason Hunt
November 17, 2023

AI-driven robots programmed for cleaning are nothing new since we are all familiar with the much more synonymous Roomba conducting surface-level floor cleaning around every household.

Robotics has come a long way and is now paving the way for much more efficient robots to take on the arduous task of janitorial cleaning.

Janitorial services, a manual labor-intensive industry that requires precision, is seemingly transitioning into the realm of AI and robotics.

Whether this shift is positive or even happening is up for debate. Here we aim to give you an overview of robotics and AI in the janitorial industry, laying out the groundwork for the future landscape.

Robotics and AI – An Overview

cleaning robot

If you’re familiar with the Roomba vacuum, you’re halfway there in understanding how robotics helps assist cleaning, but we are talking about more than just vacuuming the floor.

Janitorial cleaning requires a more hands-on approach, and its requirements for cleaning more than just floors pose a challenge.

However, recent innovations have laid forth AI cleaning bots as the up-and-coming go-to solution for effective cleaning.

Let’s now explore the benefits of AI cleaning bots. And their impact on the future of janitorial cleaning.

Benefits of AI-Driven Robotics

It might seem counterintuitive to think robotics could pose as a risk, since there is ample evidence surrounding the power industries can harness with robotics on their side.

These are a few of the distinct benefits we get when we integrate AI-driven robotics into the janitorial industry.

Robot assistant cleaning floor

Efficiency and Productivity

In terms of efficiency, AI-powered robotic cleaners are showing great potential. According to a study by McKinsey in 2020, automation could raise productivity growth globally by 0.8% to 1.4% annually.

As AI and robotics become more sophisticated, these machines can operate without human intervention, carry out tasks 24/7, and complete certain tasks faster and more accurately than their human counterparts.

For example, robotic vacuum cleaners can cover larger floor areas in less time, with consistent cleaning quality.


A considerable advantage of AI and robotic applications in janitorial services is their cost-effectiveness. Although the initial investment might seem high, over time, these technologies have proven to provide significant savings.

The International Federation of Robotics reports that robotic vacuum cleaners can reduce cleaning costs by up to 40%.

This saving comes from reduced labor costs, fewer human errors, and lower frequency of replacement or repair due to the durability of the machines.

Safety and Health Standards

AI and robotics are also impacting the janitorial industry by enhancing safety and health standards. Cleaning large, high-rise windows or dealing with hazardous waste can pose a risk to human janitors.

But robots, such as window-cleaning or waste-disposal robots, can perform these tasks without compromising safety.

Moreover, in the past-COVID-19 era, maintaining high levels of cleanliness and sanitation is critical.

Automated cleaning robots, armed with UV-C light technology, have been used in hospitals and public spaces to disinfect surfaces and help limit the spread of the virus, as confirmed by the Centers for Disease Control and Prevention.

Workforce Transformation

Contrary to the fear that AI and robotics will render human janitors jobless, studies suggest that the technology will actually transform the roles within the industry.

Instead of replacing humans, AI and robotics will take over the mundane and repetitive tasks, allowing janitorial staff to focus on complex tasks that require human judgment, customer service, and care.

In the coming years, the janitorial services industry is expected to require skilled workers who can operate, maintain, and troubleshoot these AI-powered systems.

Sustainable Cleaning Practices

A blue robot with a face on it

Robotic cleaners are also advancing sustainable cleaning practices. They can optimize cleaning routes for energy efficiency, minimize water and cleaning product usage, and reduce waste.

This sustainable approach aligns with the global push towards eco-friendly practices and can significantly reduce the carbon footprint of the janitorial services industry.


AI and robotics are revolutionizing janitorial services in ways that could not have been imagined a few decades ago. While increasing efficiency, cost-effectiveness, and safety, these technologies are also paving the way for sustainable cleaning solutions and workforce transformation.

As AI and robotic technologies continue to improve and evolve, the industry is expected to shift towards a blend of human and robotic janitorial services. The future of janitorial services is here, and it’s automated.

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